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DOUGLAS GOLDEN

Phoenix, AZ

KEYWORDS 
Project Management, Process Analysis, BPM, Innovation

OBJECTIVE 
To lead an organization through innovative design and process change as a project manager or business analyst.

EDUCATION 

Arizona State University, Tempe, AZ, August 1995 - August 1997

MA in Communication Studies, 3.9/4.0 Grade Point Average

 

NON-DEGREE COURSE WORK 
Project Management (University of Phoenix)
International Business (University of Phoenix)
Economics (University of Phoenix)
Human Resources Management (University of Phoenix)
Problem Based Learning (University of Phoenix)

WORK EXPERIENCE 

Apollo Group, Information Technology, Phoenix, AZ

November 2007 - Present

Senior Solutions Analyst
  • Analyze and reengineer business processes.
  • Participate in strategy meetings.
  • Develop and implement internal processes
  • Gather and manage requirements for enterprise Documentum project.

CERTIFICATIONS 
BPM Certificate Practitioner (CPM-P) Designate
Management Development Program Graduate (Apollo Group)

SKILLS AND TRAINING 
Business Process Management (120 hours)
Project Management Training (70 hours)
Business Rules Analyst Training
Microsoft Project Training
Ethnography and interview research experience
Visual Basic Training
MS Office (Word, Excel, Access, PowerPoint, Visio)
Advanced Presentation Skills
HotDocs Document Automation Training
Intercultural communication training

TEACHING EXPERIENCE 
University of Phoenix
Instructor - "Introduction to Effective Written Communication" (2006-2007)
Wrote syllabus, facilitated workshops, and administered all grades.

Arizona State University
Instructor - "Public Speaking" (1996 - 1997)
Developed syllabus and overall course structure and administered all grades.

Facilitator - Diversity Training (1997)
Co-Facilitated inter-group dialogue workshops.


View Douglas Golden's Complete Resume at Emurse.com
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